Terms and Conditions
Effective from: 1 October 2026. Last amended: 28 September 2026.
1. Details of the Service Provider
Name: Beauty Warehouse Kft.
Registered seat: 2533 Bajót, Katona József utca 9.
Tax number: 25808630-2-11
Company registration number: [TO BE COMPLETED]
E-mail: hello@lakasberles.hu
Website: https://lakasberles.hu (hereinafter: the Platform)
Hosting provider: [TO BE COMPLETED: name, address, e-mail]
Point of contact for authorities and users under Articles 11–12 of Regulation (EU) 2022/2065 on a Single Market For Digital Services (Digital Services Act, DSA): hello@lakasberles.hu (in Hungarian and English).
2. Definitions
- User: anyone who uses the Platform, whether registered or not.
- Advertiser: a registered User who advertises a property for rent – a private individual or a real estate agency (Agency).
- Enquirer / Tenant: anyone who sends a message about a listing, books a viewing appointment, or fills in a tenant profile.
- Listing: the text, photos and data uploaded by the Advertiser, taken together.
- Fee-based service: the services listed in Section 7, provided in exchange for payment.
- Consumer: a natural person acting outside the scope of their profession, self-employed activity or business activity.
3. Subject matter of the service, the Service Provider's role
3.1. The Platform is an online advertising interface for flats, houses and rooms for rent. The Service Provider stores and publishes the content uploaded by Advertisers (hosting service within the meaning of Act CVIII of 2001 on certain aspects of electronic commerce services and the DSA).
3.2. The Service Provider is not a party to the tenancy relationship, is not a real estate agent, does not verify the right to let, and accepts no responsibility for the conclusion, content or performance of the tenancy agreement. The Advertiser is responsible for the accuracy of the Listing.
3.3. Search, favourites, saved searches, notifications and messaging are free of charge for tenants.
4. Registration and account
4.1. Advertising, exchanging messages and using fee-based services are only possible after registration. Registration requires accurate data and acceptance of these Terms and Conditions and the Privacy Notice. Only persons who have reached the age of 16 may register.
4.2. The User is required to keep their password confidential. Two-factor authentication can be switched on by any User, and the Service Provider expressly recommends doing so.
4.3. An agency account may be created by a person authorised to act on behalf of the company. The Agency owner may add colleagues to the account and is responsible for the activities they carry out.
4.4. The User may delete their account at any time under My account → Privacy.
5. Submitting and moderating listings
5.1. A listing may only be submitted by a person entitled to let the property (the owner, or a person acting on the owner's instructions), with accurate data relating to the advertised property and photos that are either self-made or that the person is entitled to use. Uploading at least one photo is mandatory.
5.2. Listings are prohibited if they are untrue, misleading, copied from another listing, unlawful, discriminatory (e.g. on the basis of origin, religion or sex), request an advance payment without a viewing, or do not concern a property for rent.
5.3. Listings are subject to moderation before or after publication. The Service Provider applies automated fraud screening (e.g. detection of repeatedly used photos or suspicious wording); every suspicious listing is decided on by a staff member. The Service Provider may reject or remove a listing that infringes the law or these Terms, and may suspend the account. It informs the Advertiser of its decision, with reasons (DSA Article 17), and the Advertiser may lodge a complaint in response to that notice.
5.4. Anyone may report unlawful content using the "Report listing" function on the listing page or by e-mail. The Service Provider assesses reports promptly, diligently and objectively (DSA Article 16).
5.5. A listing is displayed for 60 days by default and then expires; the Advertiser may extend it. A private individual may publish one, and an Agency without a subscription three, active listings free of charge at the same time; further listing slots are subject to a fee. The precise, current terms are set out on the Pricing page.
5.6. The Platform only displays the exact address if the Advertiser chooses to do so; without this, only an approximate location is shown on the map.
6. Messages, appointment booking, tenant profile, agency CRM
6.1. Messages are forwarded within the Platform, between the parties. The Service Provider does not read their content, except when investigating a report or where required by law. Sending unsolicited, harassing or fraudulent messages is prohibited.
6.2. Completing a tenant profile is voluntary. If the Tenant allows it, the profile is visible to the Advertisers to whom they send a message. The "Verified tenant" badge means that a staff member of the Service Provider has reviewed the uploaded certificate; it is not a guarantee of the Tenant's solvency.
6.3. Data and notes recorded in the agency CRM are managed by, and are the responsibility of, the Agency.
7. Fee-based services
7.1. Fee-based services: listing highlighting, priority ranking, homepage placement, package offers, extra listing slots, agency subscriptions and contract credits. The content, duration and gross price (including VAT) of the services are set out on the Pricing page and, before ordering, on the payment page. The price in effect at the time of ordering applies.
7.2. Payment is made by bank card or Barion balance through the system of Barion Payment Zrt. The Service Provider does not have access to card data. The service is activated immediately after successful payment. The Service Provider issues an electronic invoice for the payment, which is sent by e-mail and is also available under My account → Purchases.
7.3. A coupon code may be used once, subject to the stated conditions, and cannot be exchanged for cash.
7.4. Agency subscription: the subscription runs for the chosen period. If the Agency selects automatic renewal, the Service Provider charges the current fee to the saved card when the period expires (recurring payment). Automatic renewal can be switched off at any time under My account → Subscription, before the next charge; the fee for a period already begun is non-refundable. In the event of a failed charge, the Service Provider retries several times and then stops automatic renewal.
7.5. Contract credit: one credit entitles the holder to finalise a tenancy agreement and send it for signature; it does not expire. With an active agency subscription, this may be unlimited at the Service Provider's discretion. The handover protocol is free of charge.
8. Right of withdrawal
8.1. Under Government Decree 45/2014 (II. 26.), the Consumer has the right to withdraw from the contract without giving reasons within 14 days of its conclusion. The withdrawal statement must be sent to hello@lakasberles.hu.
8.2. The Consumer expressly requests immediate commencement of the service at the time of ordering, and acknowledges that they lose their right of withdrawal once the service has been performed in full (Section 29(1)(a) of the Government Decree). If they withdraw after performance has begun but before it is complete, they must pay the proportionate fee for the service provided up to that point; the Service Provider refunds the remaining amount within 14 days, using the original method of payment.
8.3. A one-off service that is performed immediately (e.g. priority ranking, finalising a contract) is deemed fully performed upon performance.
8.4. As a business, the Agency does not qualify as a Consumer and has no right of withdrawal.
9. Contract generator and electronic signature
9.1. The contract and protocol templates are drafted for general, common situations and do not constitute legal advice. The parties are responsible for the content of the document; in specific situations, the assistance of a professional (lawyer) is recommended.
9.2. The signature qualifies as a simple electronic signature. The Platform records the time of signing, the signer's IP address, the method of signing, and the document's SHA-256 hash, which would change if the text were modified afterwards in any way. The Service Provider accepts no responsibility if a court or authority assesses the document's evidentiary value differently. For stronger evidentiary value, the parties may also authenticate the PDF using AVDH, the Hungarian government's free document authentication service.
9.3. The text of a finalised document cannot be modified. The parties are required to keep their own copy of the signed PDF as well; the Platform stores the document for the period specified in the Privacy Notice.
10. Partner offers
Offers from third parties (e.g. removal companies, insurers) may appear on the Platform marked "Partner offer", for which the Service Provider may receive a commission. These services are provided under a separate legal relationship formed with the partner, for which the Service Provider is not responsible.
11. User content and intellectual property
11.1. The Advertiser grants the Service Provider a non-exclusive, royalty-free licence, necessary for publication, to the uploaded text and photos for the duration the listing is displayed (including display in search engines, social media and newsletters), and warrants that it is entitled to grant this licence.
11.2. The Platform's design, software, texts and database are the intellectual property of the Service Provider. Automated, bulk downloading of data (scraping) without the Service Provider's permission is prohibited.
12. Liability
12.1. The Service Provider strives for the continuous, fault-free operation of the Platform, but does not guarantee it. It is not liable for outages due to maintenance or malfunction, except in cases where liability may not be excluded by law.
12.2. The Service Provider is not liable for damages arising from Users' relationships with one another, from untrue listings, from fraud, or from the tenancy relationship. Never transfer money before viewing the property in person and signing the contract.
12.3. Except for damage caused intentionally or by gross negligence, and for breach of contract causing harm to life, physical integrity or health, the Service Provider's liability is limited to the amount of fees paid by the User for the affected service in the last 12 months.
13. Termination of the contract, suspension of the account
The Service Provider may, after prior warning, immediately suspend or terminate the account in the event of a serious or repeated breach of contract (e.g. fraudulent listing, harassment), stating its reasons. Fees for the period of suspension are not refunded where the suspension results from a breach of contract.
14. Complaints handling, legal remedies
14.1. Complaints may be sent to hello@lakasberles.hu. The Service Provider examines the complaint on its merits within 30 days and replies in writing.
14.2. If a complaint is rejected, the Consumer may turn to the conciliation board with jurisdiction over their place of residence or stay, or to the Komárom-Esztergom County Conciliation Board (Komárom-Esztergom Vármegyei Békéltető Testület), which has jurisdiction over the Service Provider's registered seat (contact details: www.bekeltetes.hu), as well as to the consumer protection authority or the courts.
15. Final provisions
15.1. The language of the contract is Hungarian; the contract is concluded in electronic form, is not registered by the Service Provider, and can subsequently be accessed in the Account and by e-mail. The English-language version of the Platform is provided for information purposes only; in the event of any discrepancy, the Hungarian text shall prevail.
15.2. The Service Provider is entitled to amend these Terms and Conditions; it will notify Users of any amendment by e-mail and on the Platform at least 15 days before it takes effect. Services already paid for remain subject to the terms in effect at the time of ordering.
15.3. These Terms and Conditions are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (Ptk.) and Act CVIII of 2001 on certain aspects of electronic commerce services.